Refund Policy

It is standard practice for me to request a deposit from you to secure your requested appointment time.

Deposits are to be paid into a discreetly named account via bank transfer.

These deposits are intended to ensure times are secured only for those serious on spending time together, and to filter out time wasters. My refund policies are fair, and I am very understanding of emergency situations. I have no desire to take your money unjustly, so if your booking is genuine in nature then you have nothing to be concerned about.

The refund policies for these deposits are as follows:

For Local Bookings in Sydney or Wollongong

For Bookings on Tour

For Bespoke Arrangement Bookings

  • Travel expenses are non-refundable once travel arrangements have been made.
  • Depending on the complexity of the travel arrangements an admin fee may be retained to cover the time Sophie has spent on administration to book the travel arrangements.
  • Cancellations made with 2 weeks or more notice will have their deposit fully refunded, at your request, less any travel and administration fees.
  • Cancellations made within 2 weeks of the booking start time, but no later than 48 hours prior to the start of the booking, may have their deposit held and used against another booking within 6 months, less any travel and administration fees.
  • Held deposits must be used for the next booking; if cancelled again then the deposit will be kept and a new depsoit must be made for subsequent bookings.
  • Cancellations made within 48 hours of the booking start time will forfeit their deposit.